SIR RTO Materials & SIR e-Learning Resources for Retail Services Training

Equip your training organisation with the best SIR RTO materials at the best prices. Attract more enrolments and give your trainers greater flexibility with the matching SIR e-Learning materials. Enjoy unlimited student licensing, an audit rectification guarantee, editable format for simple contextualisation and free updates when there are compliance, regulatory or legislative changes for the life of your SIR resources. Our collection of SIR RTO materials and SIR e-Learning resources span retail services, community pharmacy, retail management and visual merchandising. From storefront to strategy, our SIR training resources ‘display a window’ of opportunity for RTOs in retail education.

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SIR20216 Certificate II in Retail Services RTO Resources
SIR30216 Certificate III in Retail RTO Resources
SIRRINV001 Receive and handle retail stock RTO Resources with e-Learning Materials
SIRRMER001 Produce visual merchandise displays RTO Resources with e-Learning Materials
SIRXCEG001 Engage the customer RTO Resources
SIRXCEG002 Assist with customer difficulties RTO Resources with e-Learning Materials
SIRXCEG003 Build customer relationships and loyalty RTO Resources
SIRXCEG004 Create a customercentric culture RTO Resources with e-Learning Materials
SIRXCEG005 Maintain business to business relationships RTO Resources with e-Learning Materials
SIRXCEG006 Provide online customer service RTO Resources with e-Learning Materials
SIRXCEG008 Manage disrespectful, aggressive or abusive customers RTO Resources with e-Learning Materials
SIRXCOM001 Communicate in the workplace to support team and customer outcomes RTO Resources
SIRXCOM002 Work effectively in a team RTO Resources
SIRXIND001 Work effectively in a service environment RTO Resources
SIRXIND003 Organise personal work requirements RTO Resources with e-Learning Materials
SIRXMKT001 Support marketing and promotional activities RTO Resources with e-Learning Materials
SIRXMKT006 Develop a social media strategy RTO Resources with e-Learning Materials
SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms RTO Resources with e-Learning Materials
SIRXOSM003 Use social media and online tools RTO Resources with e-Learning Materials
SIRXPDK001 Advise on products and services RTO Resources with e-Learning Materials

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Want to explore resources outside the SIR training package? We’ve got a huge range of 10,000+ training materials from over 30 training packages.

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Australian Small Business Champion Awards 2023

The Australian Business Awards 2023 ABA100® Winner for Training Innovation – Compliant Learning Resources

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Wendy Morse

We recently purchased training resources from eSkilled and have been very happy with the quality of the resources. The whole process from unit selection through to delivery was made painless by the great support offered. We will certainly be considering eSkilled for any future resource acquisitions.

Roger Crowhurst

Simple to navigate and easy to access the information that I need.

Lisa Himing

As we rolled out our new OLA Business Plan and revamped assessments developed using the OLA tool, I am receiving consistent feedback from our trainers about the quality of life we have brought them.

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